Badgr Support

            Information collected by Badgr

            Concentric Sky, the company that provides Badgr, does not sell information to 3rd parties.
            From the first moment you use Badgr, we are collecting personal data. Sometimes you provide us with the personal data, sometimes personal data about you is automatically collected, and sometimes a third party might provide us with personal data about you, such as an achievement you have earned. This information includes, but is not limited to, contact information, information about how you use Badgr, and log data.
            To see what kinds of information Badgr collects, read Badgr's Privacy Policy. You may also wish to review Badgr's Terms of Service.


            FERPA restricts the student data that educational institutions may share with web services and the public. Minimal personal data about students is shared with Badgr when educational institutions award badges to those students.

            Make sure that your use of Badgr is consistent with the information permitted by your FERPA Directory Information Disclosure categories to be shared with our services and to be published in awarded badges. Typically institutions ensure that student email addresses and academic awards or honors are permitted to be shared.

            When you use Badgr to award badges, either manually or automatically through Badgr for Canvas, ensure that the data stored in badges is consistent with your institutional policy. That may mean not taking advantage of the evidence features to include data that doesn't fall under directory information disclosures, like grades or graded work.

            Badgr users below age 13

            The Children's Online Privacy Protection Act (COPPA) restricts the type of information about young users that may be stored on a web service, including identifiers like email address, without obtaining permission from parents/guardians.

            We don't provide specific legal advice to organizations seeking to use Badgr, but we can be clear about what information is stored on Badgr's database and caches. 

            We store a small amount of student information as it is reported to us. That includes the email address of the recipient, but not the name, unless you are using the optional leaderboard feature and the student checks the box to opt into sharing their real name. Otherwise, we just store the email address that Canvas reports to us. 

            All students who view Badgr via the Canvas app will be able to see badges they've earned and follow their progress through courses. In a future version, we'll be implementing an upgraded workflow for under-13 users.

            Schools or Districts may obtain permission from parents/guardians for their students to use web services such as Badgr. Users are responsible for ensuring that the data they share with web services about their students is allowed by parents/guardians.

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