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Badgr Knowledge Base
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Troubleshooting
  • User account management
  • Creating and awarding badges
  • Badgr Groups
    • Badgr Groups in LMS
    • Badgr Groups in Canvas
    • Badgr Groups in Blackboard
  • Sharing earned badges
  • Subscriptions and training
  • Badgr Pro exclusive features
  • Organization management
  • Pathways
  • Badgr for Canvas
  • Webinars and recordings
    • 2022 Webinars and recordings
    • 2021 Webinars and recordings
  • Badgr API
  • Troubleshooting
    • Troubleshooting in Canvas
    • Troubleshooting Badges
  • Other ways to use Badgr
  • FAQ
  • Release notes
    • 2022
    • 2021
      Back to home
      1. Badgr Knowledge Base
      2. Troubleshooting
      • User account management
      • Creating and awarding badges
      • Badgr Groups
        • Badgr Groups in LMS
        • Badgr Groups in Canvas
        • Badgr Groups in Blackboard
      • Sharing earned badges
      • Subscriptions and training
      • Badgr Pro exclusive features
      • Organization management
      • Pathways
      • Badgr for Canvas
      • Webinars and recordings
        • 2022 Webinars and recordings
        • 2021 Webinars and recordings
      • Badgr API
      • Troubleshooting
        • Troubleshooting in Canvas
        • Troubleshooting Badges
      • Other ways to use Badgr
      • FAQ
      • Release notes
        • 2022
        • 2021

      Troubleshooting

      • Submitting a Badgr support request

      Troubleshooting in Canvas

      • Troubleshooting: Enrollment not yet accepted or Badgr cannot access student email address
      • Troubleshooting: Authorization code
      • Troubleshooting: Unexpected badge award behaviors in Canvas
      • Troubleshooting: Authentication Failed
      • Troubleshooting: 500 Error getting data Unable to retrieve modules for course
      • Troubleshooting: No completion badge has been set for this module
      • Troubleshooting: Your session has expired, please refresh
      • Troubleshooting: How do I prevent duplicate badges from being issued in Canvas?
      • Troubleshooting: Couldn't find valid settings for this link
      • Troubleshooting: Duplicate badge awards in Canvas
      • Troubleshooting: I see an error message when clicking the Badges tab in Canvas
      • Troubleshooting: 404 Error getting data: This occurred in the following course context
      • Troubleshooting: Invalid Scope Settings on Developer Key
      • Troubleshooting: Redirect_uri does not match client settings
      See more

      Troubleshooting Badges

      • Troubleshooting Acclaim/Credly badges
      • Troubleshooting: Missing my badge
      • Troubleshooting: I didn't get a verification email from Badgr
      • Troubleshooting: Invalid badges
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      Badgr Knowledge Base
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      • Go to Badgr
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