Badgr Knowledge Base

Back to home

Badgr Knowledge Base

Troubleshooting

Troubleshooting

Submitting a Badgr Support Request

Troubleshooting in Canvas

Troubleshooting: Enrollment not yet Accepted or Badgr cannot access student email address

Troubleshooting: Authorization Code

Troubleshooting: Unexpected badge award behaviors in Canvas

Troubleshooting: Authentication Failed

Troubleshooting: 500 Error getting data: Unable to retrieve modules for course:

Troubleshooting: No completion badge has been set for this module

Troubleshooting: your session has expired, please refresh

Troubleshooting: How do I prevent duplicate badges from being issued in Canvas?

Troubleshooting: Couldn't find valid settings for this link

Troubleshooting: Duplicate badge awards in Canvas

Troubleshooting: I see an error message when clicking the Badges tab in Canvas

Troubleshooting: 404 Error getting data: This occurred in the following course context

Troubleshooting: Invalid Scope Settings on Developer Key

Troubleshooting: Redirect_uri does not match client settings

See more

Troubleshooting Badges

Troubleshooting Acclaim/Credly badges

Troubleshooting: Missing my Badge

Troubleshooting: I didn't get a verification email from Badgr

Troubleshooting: Invalid Badges