Users will need to create a Badgr account to be able to access their backpack containing their badges and pathways that they are subscribed to.
This article is for users who are subscribed to a Pathway as badge recipients. For more information on creating a Pathway, please see our article: How to create and edit a Badgr Pathway
Once a user has been subscribed to a Pathway, they will receive an invitation email to join the group and subscribe to the Pathway and will see a notification once they sign in to their account. From the Pathway Subscription email, select the 'View Pathway' button. This will take you to the Pathway where you can view your own progress. To interact with the Pathway users will need to select the 'Trust Issuer' link.
To access Pathways that you have been subscribed to, sign in to your Badgr account and then select the Pathways option. The "My Pathways" tab will show Pathways that you have been subscribed to. While the "Explore Pathways" tab will display Pathways that you have earned badges on but are not subscribed to.
If the pathway progress for a recipient doesn't show all the badges the recipient or issuer expects should be there, the recipient should ensure the badge is showing in their backpack. Contact support if progress is not up to date.
If badges are still not appearing on a pathway, please contact firstname.lastname@example.org.